Desktop Support- Chadd's Ford, PA

Job Description:
Modis is seeking experienced Desktop Support Analyst for one of their clients Our Client, is located in Chadds Ford, PA is an industry leader.
Our client desires to hire this candidate on a Contract basis for 6 months with the option to extend.
Summary Level 2 Analyst support inbound incidents from IT and Business users as escalated up by Level 1 or designated by management Working within Service Now to manage the queue, log tickets (end to end) and collaborate with Level 1 3 teams Provide level 2 Desktop support both desk side and remotely, ensuring customer satisfaction and incident resolution Additional tasks include knowledge base development, documentation, and other tasks as assigned by the management team For immediate consideration , please reply through this website or directly to Thomas.
com or call 610-548-7322 Please visit our website to learn more about Modis, www.

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